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Privacy Policy

Last updated: December 2024

1. Introduction

FitnessMaxTrust ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone, address)
  • Fitness goals and health information
  • Payment and billing information
  • Program participation and progress data
  • Communication preferences

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Website usage and interaction data
  • Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and personalize our fitness services
  • Process payments and manage your account
  • Communicate with you about our services
  • Improve our website and services
  • Send marketing communications (with consent)
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: For marketing communications and optional services
  • Contract: To provide our fitness services
  • Legitimate Interest: To improve our services and website functionality
  • Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist with our operations
  • Business Partners: Fitness professionals and certified trainers
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In connection with merger, sale, or transfer of assets

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of sensitive data
  • Secure data transmission protocols
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze website usage
  • Personalize your experience
  • Provide targeted advertising

You can manage cookie preferences through your browser settings or our cookie consent tool.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

  • The nature of the data
  • The purposes for processing
  • Legal and regulatory requirements
  • Your relationship with us

10. International Data Transfers

Your data may be transferred to and processed in countries outside your region. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

12. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

  • Email: [email protected]
  • Phone: 1-800-FITNESS
  • Address: Data Protection Officer, [Business Address]

14. Supervisory Authority

If you are located in the EU/EEA, you have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal data violates GDPR.